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Technical Solution Manager

We are looking for a Technical Solution Manager to join our technical solution management team.

The role:

You will be part of our global Technical Solution Management team and report directly to our Head of Technical Solution Management. As a Technical Solution Manager you will work very closely with the Sales organization as well as Product, Technology and IT Operations to design, build & evolve solutions with new and existing customers.

Key responsibilities & deliverables:

  • Assisting the Regional Sales Managers in technical discussions, presentations, demonstrations and solution verification to help make a large contribution in achieving the sales targets for all regions and Telenor Connexion. You will be a part of a customer facing team to drive the on-boarding of new products & services as well as highlighting customer benefits and efficiencies making sure the customer has the optimal solution to grow their business with us.
  • Support the Key Account Managers by owning the technical solution evolution for existing customers.
  • Responsible for capturing, documenting and managing the solution design and evolution requests for new and existing business towards the Delivery team to build, test and hand off work requests for customer covering all products & services.
  • Update CRM with captured solution verification information & relevant supporting documents.
  • Act as an interface between our Product and Sales departments, making sure that Telenor Connexion is responsive to customer requirements and always has the best services to offer our customers.
  • Represent Telenor Connexion in various events and exhibitions if required.

Requirements:

  • At least 5 years’ experience and demonstrated ability supporting Sales/Business Development/Account Managers technically delivering solution based products and services (present, design, deploy, maintain, evolve).
  • Knowledge & experience desired within the IoT industry is an advantage but not necessary.
  • Efficient in working with many types of customers, verticals and must be able to lead multiple technical Projects simultaneously.
  • Excellent communications skills, comfortable to hold presentations at CXO level with customers.
  • The role requires travelling about 2-3 days a week, mainly within the Nordic countries.
  • As Telenor Connexion is an international company, it’s required to be fluent in English, both in speech and writing.

As a person:

  • The person in this position needs to work effectively with many types of organizations, vertical markets, and must be able to handle multiple projects simultaneously.
  • The person must have a desire to be part of a world class B2B sales organization.
  • Must be proactive, hardworking, ambitious and creative.
  • Able to translate technical solutions and features to real business value, enablement and efficiency gains.
  • Be curious about future technology and innovation.
  • Should be responsible, flexible and a team player.
  • Must be structured, with a great ability to prioritize, establish order, maintain focus in stressful situations and maintain deadlines.
  • High quality support is important to you and you enjoy customer interactions.

Application and contact:

If you feel that you have the skills and experience to develop this role to its full potential, please do not hesitate to contact Stephen Osborn (Head of Technical Solution Management) at Stephen.osborn@telenorconnexion.com

Please send your cover letter and CV to the following email address: hr@telenorconnexion.com

Placement: Stockholm

Deadline: The closing date for application is December 31st, 2018. We will be processing applications on a continuous base and we might finalize the recruitment before the last application date.

 

At Telenor Connexion we design and operate connected business solutions. Building on more than 15 years of experience, a strong solutions portfolio and our collaborative approach, we make it easy to realize the value of connected services.

Together with companies such as Volvo, Nissan, Scania, Hitachi, Securitas Direct and Telcare we have designed smart and innovative connected solutions deployed across the globe.

We support our customers throughout their entire product lifecycle – from solution design to operations and future development. By partnering with Telenor Connexion you are ensured a reliable and secure end-to-end solution that can evolve over time.

Our headquarters and tech centre are located in Sweden and we have regional offices in UK, Germany, US and Japan.
Telenor Connexion is wholly owned by Telenor Group, one of the world’s major mobile operators.